Storytelling At the heart of content marketing is the technique of storytelling (Da Costa, 2019; Decker, 2020; Bhattacharya, 2021). Decker (2020) defines storytelling as a “process of using fact and narrative to communicate something to your audience” (para 2). The success in storytelling lies in knowing your audience so you can engage them in an authentic way (Da Costa, 2021). In content marketing, it could be in the form of a written, spoken, audio, or digitally such as video or animation (Decker, 2020). The current trend in content marketing shows video to be the most compelling medium (Bhattacharya, 2021). By leveraging storytelling as a marketing technique, marketers will be able to better connect with an audience to share the value of a company, product, or service. Visual imagery Visual imagery in content marketing includes images, videos, infographics, memes, presentations, and screenshots (Patel, 2021). Louie (2018) states that “ communication coupled with imagery – pho...